RV
RVATGROUP
Important Information

Policies & Guidelines

Please review our policies before booking. These guidelines help us provide the best experience for all athletes.

Payment Policy

  • All training sessions, camps, and merchandise require full payment at the time of booking.
  • Payment is required to confirm your booking. Unpaid bookings will not be held.
  • We accept all major credit cards, debit cards, and digital payment methods.
  • Prices are subject to change; however, confirmed bookings are honored at the quoted price.
  • Discount codes must be applied at checkout and cannot be applied retroactively.

Cancellation Policy

  • Cancellations made 72+ hours before your session receive a full credit toward a future booking.
  • We DO NOT offer refunds. Athletes should make sure they can complete their training before signing up.
  • No-shows will be charged the full session fee with no credit issued.
  • To reschedule, contact us at rvatgroup@gmail.com as soon as possible, subject to availability.
  • RVAT Group reserves the right to cancel or reschedule sessions due to unforeseen circumstances, in which case a full credit will be issued.

Late Arrival Policy

  • Sessions begin at the scheduled time. Please arrive 5-10 minutes early to prepare.
  • Late arrivals will train for the remaining scheduled time. The session will end at the scheduled time.
  • If you are more than 15 minutes late without prior notice, the session may be marked as a no-show.
  • Please contact us as soon as possible if you are running late so we can adjust if able.

Weather Policy

  • Outdoor sessions proceed in light rain—just like game day.
  • For severe weather (lightning, heavy storms, extreme heat advisories), sessions will be rescheduled at no charge.
  • You will receive a text notification 2 hours before your session if weather is a concern.
  • Athletes and parents should bring appropriate gear for outdoor conditions (sunscreen, water, etc.).
  • If conditions become unsafe during a session, training will be paused and rescheduled.

Attendance & Expectations

  • Athletes are expected to arrive on time, prepared, and ready to work.
  • Proper athletic attire and football cleats are required for all sessions.
  • Bring water, a towel, and any personal equipment (gloves, etc.).
  • Respect for coaches, fellow athletes, and the facility is mandatory.
  • RVAT Group reserves the right to remove any athlete who displays unsafe or disrespectful behavior.

Questions About Our Policies?

If you have questions or need clarification on any policy, please reach out before booking.